FAQs

Will my information/data be kept safe?

All data and notes will be kept securely in line with the GDPR and data protection policies. As all information is electronic it will be password protected.

How many sessions will I receive?

This is up to you. You can have as many sessions as you like. We can review progress throughout the sessions.

Will you give me advice or tell me what to do?

Part of counselling is to help you make your own decisions. I can help to guide you through these decisions or suggest things which may potentially help but it is ultimately down to you what you choose to do. Counselling is about empowerment.

Can I make a referral on behalf someone else?

Yes you can but please ensure this is something they want. Clients will not be forced into sessions if they decide they don’t want the sessions. Please talk to them before this so they are aware.

Do I need to come to counselling with a goal?

If you have a goal set in mind, that’s great, we can work on this by exploring your feelings, helping you find coping strategies to achieve your goals. If not, do not worry, sometimes it is difficult to identify what the goal is at the start. This is something we can work on together in the sessions, by exploring issues and goals can be created from this.

What if I find it hard to talk about my feelings?

That’s okay, sometimes it is difficult to do this and can take time. We can explore other ways to share feelings, such as using chat features to write about how you are feeling, using resources virtually, using drawing and sharing these virtually.

Can my parent/guardian sit in with me/can I sit in with my child?

Usually counselling is done individually as it easier for some people to talk without other people around. However, if the client wants someone with them (even if it is just for the introduction in the first session) so they feel more comfortable, I am happy to accommodate this.

-Do I have to be at a crisis point to access help?

No, you can access help at any point should you need it. The earlier the support is received the better it can be for you as it can help with issues escalating to a crisis point.

-What if I want to end the counselling early?

In this case, it will be important to have a discussion about your reasons for this and to assess your wellbeing. The choice will be down to you but it is important to reflect on the above. Any safety concerns will still have to be passed on relevant people despite the sessions ending.

Will you be providing face to face counselling?

Due to the current situation with COVID-19 I am only providing online counselling for the time being. This is to keep clients and also myself safe in these unpredictable times. In the future I will be looking at expanding to face to face counselling but I have not get a set time frame due to these unpredictable times.

-What if I find counselling isn’t right for me?

If you find counselling isn’t right for you, there are options we can explore, we can find a way to adapt the sessions to suit you or we may find you another intervention that could help you.

Will you be working with against any guidelines and policies?

Yes, I will be working in line with the British Association of Counselling and Psychotherapy (BACP) to ensure the work I carry out is professional, safe and ethical.

Are you DBS checked?

Yes, I have an enhanced DBS certificate.

What if I am unhappy with the sessions or the counsellor?

If you are unhappy with anything please let me know, we can come up with a mutually agreed solution to fix the issue. I am always open to feedback so I can help to meet your needs. You can also speak to the BACP on 01455 883300 for any ethical concerns.

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